Frequently Asked Questions
Everything you need to know about Smalti home essentials and your shopping experience.
What materials are used in Smalti home products?
We prioritize sustainability and durability, using premium materials such as OEKO-TEX certified cotton, sustainably sourced hardwoods, and lead-free ceramics to ensure safety and quality in your home.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days within the continental US. For handmade or made-to-order furniture pieces, please allow 2-3 weeks for production and delivery.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original condition. Please note that custom-made furniture and final sale items are not eligible for returns unless they arrive damaged.
Do you offer international shipping?
Yes, Smalti ships to over 50 countries. International shipping rates and delivery times vary by location and are calculated at checkout.
How should I care for my Smalti textiles and ceramics?
Each product comes with a specific care label. Generally, our textiles are machine washable on a gentle cycle, while our hand-painted ceramics should be hand-washed to preserve their finish.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.