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Returns & Exchanges
At Smalti, we want you to love your home as much as we do. If a piece doesn't perfectly fit your space, you can return eligible items within 30 days of delivery for a full refund.
1
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return.
2
Prepare the Package
Repackage your items in their original boxes with all protective padding to ensure they arrive back to us safely.
3
Ship It Back
Affix the prepaid shipping label provided via email and drop the package off at any authorized carrier location.
4
Receive Your Refund
Once our warehouse inspects the items, we will process your refund to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing